Terms of Use

By accessing or using this website and services, you agree to the following terms. These terms are meant to set clear expectations, explain how requests are reviewed, and reassure customers that service coordination is handled in a structured and professional manner.

Effective Date
15-01-2025
Company
Shield Force

1. Services

This section explains the purpose of the website and the types of requests that may be handled through it. The website is designed to help customers understand the available service categories and connect with the team for further coordination.

Shield Force provides:

  • Personal bodyguard services
  • Armed security personnel
  • Event security
  • Helicopter rental via partners
  • Bulletproof vehicle arrangements

All services are subject to availability, verification, and compliance with applicable laws.

Displaying a service on the website does not mean that every request can be approved immediately. Some services may require additional review based on location, legal requirements, timing, or operational feasibility.

2. User Responsibilities

Security-related requests require trust, clear communication, and responsible behaviour from all sides. These responsibilities are included to help ensure a safe and professional process from the moment a user submits a request.

You agree:

  • To provide accurate information during booking
  • Not to misuse security personnel or services
  • Not to engage services for illegal or harmful activities

Shield Force reserves the right to refuse service if misuse is suspected.

Providing correct information helps the team assess the request properly, respond with the right service guidance, and connect with customers in a more reliable way.

3. Booking & Confirmation

Requests submitted through the website are treated as enquiries first. This is important because security and movement-based services often need internal review before they can be properly committed.

  • All bookings are treated as requests until confirmed

Final confirmation depends on:

  • availability
  • location
  • security assessment

This process helps avoid false commitments and ensures the customer receives realistic confirmation only after the operational situation has been checked.

4. Pricing

Prices shown on the website are intended to give customers an initial understanding of the service range. Final pricing may change because requirements can vary significantly from one case to another.

Prices are indicative and may vary based on:

  • location
  • duration
  • risk level

Final pricing is confirmed before service execution.

This allows both sides to proceed with clearer expectations and gives the customer a chance to review the final commercial terms before the service begins.

5. Liability

Shield Force aims to provide responsible coordination and due diligence, but certain real-world risks cannot be fully removed in every situation. This section is included so customers understand both the service intent and its practical limits.

  • Shield Force acts as a service provider and coordinator
  • While due diligence is performed, absolute risk elimination cannot be guaranteed
  • Shield Force is not liable for unforeseen incidents
  • Shield Force is not liable for third-party actions
  • Shield Force is not liable for force majeure events

This does not reduce the seriousness with which requests are handled. It simply clarifies that no provider can guarantee complete elimination of all external or emergency risks.

6. Compliance

Some services involve legal, licensing, or location-based restrictions. Customers must therefore understand that certain assignments can proceed only if the necessary compliance conditions are satisfied.

  • Armed personnel deployment is subject to local laws
  • Clients must comply with all applicable legal requirements

This is included to protect both customers and service personnel and to ensure that no arrangement proceeds in a legally improper manner.

7. Termination

In some cases, Shield Force may need to deny or cancel a request even after initial communication has started. This is done only where necessary to protect legal compliance, safety, or service integrity.

Shield Force may cancel bookings or deny service if:

  • legal issues arise
  • safety risks are identified
  • false information is provided

Wherever possible, the reason will be communicated clearly so the customer understands why the request could not continue.

8. Changes

Terms may be updated without prior notice as the website, legal obligations, or service process evolves.

Customers are encouraged to review this page from time to time so they remain aware of the latest terms before submitting a new request.

Frequently Asked Questions

1. What Services Does Shield Force Offer?

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Shield Force offers professional security services in India, including trained bodyguards, VIP protection, event security, secure mobility solutions, and helicopter charter coordination through a single integrated platform.

2. Who Can Hire Shield Force Services?

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Our services are designed for individuals, corporates, celebrities, events, and high-net-worth clients who require reliable and professional protection.

3. Is My Information Kept Confidential?

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We follow strict confidential security protocols to ensure complete privacy for all clients, especially for high-profile and VIP assignments.

4. Where Are Shield Force Services Available?

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At present, Shield Force operates in Lucknow and Delhi NCR, delivering trusted VIP protection and security services. As demand grows, we are expanding into new cities to offer our services across more regions in India.