1. Information We Collect
We collect information only to the extent reasonably needed to understand enquiries, respond to users, review personnel details, and manage the website properly. The goal is to keep the process practical and relevant rather than excessive.
We may collect:
- Name
- Phone number
- Location
- Service requirements
- Identification documents for guards
This helps us connect with users accurately, reduce follow-up confusion, and ensure that requests and onboarding submissions are reviewed with the right context.
2. Usage of Information
Information collected through the website is used for service-related and administrative purposes. It is not collected simply for storage without purpose.
We use data to:
- Process bookings
- Verify personnel
- Improve service quality
- Contact users
In practical terms, this means the information helps us respond faster, review requirements correctly, and maintain a more reliable customer experience.
3. Data Sharing
We do not sell user data. We recognise that visitors may share personal or operationally relevant details because they expect discretion and professionalism from the platform.
We may share data with:
- internal teams
- verified partners for service fulfillment
- law enforcement if legally required
Any such sharing is intended only for legitimate review, fulfillment, verification, or legal purposes and not for unrelated resale or misuse.
4. Data Security
Protecting user information is important because some enquiries may involve sensitive personal, operational, or identity-related details.
- Secure storage systems are used
- Access is restricted
- Sensitive data is protected
However, no system is 100% secure.
We include this clarification so users know that reasonable protection measures are used, while also understanding that no online environment can promise absolute technical security.
5. Cookies
The website may use cookies or similar tools to improve browsing performance and understand how visitors use the site.
We may use cookies to:
- improve user experience
- analyze traffic
These tools help improve usability and page performance and are not intended to create an unreasonable intrusion into user privacy.
6. User Rights
Users should have a way to request changes if submitted information is incorrect or no longer needed in the same form. We want communication to remain open and practical.
Users can:
- request data deletion
- request data correction
Contact: info@shield-force.com
This gives customers and applicants a clear path to reach out regarding the data they submitted through the website.
7. Retention
Data is retained only as long as necessary for service handling, verification, follow-up, operational record-keeping, and legal compliance.
We do not intend to retain information longer than reasonably required for the purpose for which it was collected.
8. Updates
This policy may be updated periodically as the website, operations, or legal obligations change over time.
Users are encouraged to review this page from time to time so they remain informed about how their information is handled.